Without a doubt, COVID-19 brought forth some intriguing new developments in the hospitality sector. Businesses in the travel and hospitality industries had to change to survive, handling health measures as well as constantly changing client expectations. Several trends emerged that the executives in the Mondial hotels need to be aware of including advancements in hotel designs, the shift to smart hotels as well as changing guest tastes.
5 new trends in the hospitality industry
The coronavirus has had an effect on every industry worldwide, especially hospitality. After all, interpersonal connection, which is a key component of hotels and restaurants took a hard hit with social distancing and quarantining. This type of pressure led to levels of innovation based on the need to capitalize an industry that can be fairly obstinate and occasionally hesitant to develop. Don’t miss these Mondial Hotel trends to upgrade your business!
Self-check-in to Mondial hotels
Visitors no longer want to queue at your front desk. Hotel customers today expect everything to be digital since the internet has integrated seamlessly into their lives. This is one of the most current developments you can capitalize in the hotel business.
Among the top trends in the hotel business, self-check-in through kiosk and digital client self-service platforms are becoming more and more common. When hotels use these technologies, visitors may quickly determine if their accommodation is ready, request amenities, see their bills, adjust their preferences, and do a lot more.
Using technology to become a smart hotel
Without a solid data function, automation cannot succeed. To drive company performance, this refers to the capacity to collect, archive, analyze, and interpret high-quality data. You can either enter the fiercely competitive market for hiring talented data science professionals, spend money on the necessary technological stack, and create a data management process, or hire consultants who deal with Mondial hotels.
Capitalizing on consumer data effectively may offer priceless insights that can be used to guide important decisions. Additionally, it may help all departments by automating time-consuming, repetitive operations using data. This can help with seasonal changes, employee shortages in the hotel industry, and the urgent contemporary problems of inflation and pay growth.
Virtual and augmented reality trends
Businesses in the hotel sector that use virtual and augmented reality should aim to make the most of features like virtual tours that allow customers to imagine themselves in a virtual setting. Videos that offer unobstructed view of the hotel ambience are the ideal way to distinguish a business. The secret to reaching a large market with virtual reality content without a VR headset is to keep the access threshold low.
Once at the Mondial hotel, visitors should be able to pull out their smartphone and point it at actual artifacts to access further information. Graphical or informative overlays are used in smart hotels for augmented reality to improve in-person settings. Visitors may use this feature to get information on restaurants, including their hours of operation, reviews, interactive maps, and user-generated material.
Capitalizing on Hospitality, wellness, and health
Due to the COVID epidemic, preventive treatment and self-care are unquestionably in style. Hospitality establishments, notably those with spa facilities, are ideally positioned to seize a sizable chunk of the wellness industry’s burgeoning trillion-dollar market.
In addition to the typical spa offerings for relaxation and beauty, there is a quickly expanding market for remote health monitoring and customized treatment plans provided by professionals who lead private or group sessions to promote vitality, recovery, coping skills, emotional stability, mindfulness, and improved sleep within Mondial hotels.
Social media’s influence
The ability to influence travelers has increased significantly since Facebook and many other social media networks were introduced, and this trend will continue. There is a massive and highly motivating amount of material that can be capitalized throughout the world. Brands are continuously coming up with new strategies to use social media to develop a devoted following since they are much better at marketing. One of the biggest influences on motivating people to travel is when travelers share videos and images of their journeys with friends and family. The other benefit of social media’s rising dominance is that, thanks to chatbots and automated messaging, smart hotels remain accessible to visitors around-the-clock.
Eco-friendly hotel trends
In general, as it becomes increasingly obvious that sustainability is a significant concern, humanity is growing more sensitive to the environment. The way travelers select their Mondial hotel is changing as a result of these shifting perspectives. Energy efficiency, trash management, and eco-friendly construction are goals for sustainable smart hotels.
Conclusion
As the world keeps changing, industries like Mondial hotels have had to develop adaptability skills that will allow them to not only exist, but to also capitalize on their functionality. Innovation does not end with smart hotels. The industry will continue to develop trends to keep up with the digitalized world.
